Picture buffering or nothing loads?
Usually the connection: try a wired Ethernet cable or a stronger Wi-Fi signal, pause other downloads, and restart the app. Still stuttering? Tell the team which channel and when.
Read the FAQ →GaroxTV support
GaroxTV: contact and support on WhatsApp
For the free trial, a new order, a renewal or help with setup, message us on WhatsApp: the team answers 24/7. Include your device, your app and your plan so they can help right away.
WhatsApp
GaroxTV on WhatsApp: how to reach us
WhatsApp is our only contact channel, 24/7: the free trial, ordering, setup, renewals and questions about your order. If you can, tell us your device, your app and your plan.
Message us on WhatsAppWrite to us
A message for the GaroxTV team
Give the right details once so the team can help faster: pick a topic and your device, then describe what you need. Your message opens in WhatsApp, and you talk with the team directly.
Quick help
GaroxTV: quick answers from support
Need help setting up?
Our guide covers GaroxTV on Smart TVs, Fire TV Stick, Android, iPhone, iPad and Apple TV, Windows and Mac, and MAG boxes, with the apps named for each. On a Smart TV, send the app's MAC address here and the team activates it.
The installation guide →Want to try it first?
GaroxTV offers a 24-hour free trial. Ask for it on WhatsApp with your device and app; after it, the shortest plan is 1 month for $10.99.
How the free trial works →Looking for a specific channel?
Send us its name before you order and the team checks it, or look for it during the free trial. Plans run 1, 3, 6 or 12 months on 1 device at a time, from $10.99, paid once.
Compare plans →